Free shipping on orders over £35* (Shipping Policy)
Free shipping on orders over £35* (Shipping Policy)
Frequently Asked Questions
1. What spices do you sell?
Currently, we offer authentic Ceylon Cinnamon in both quills (sticks) and powder. Very soon, our range will expand to include pepper, turmeric, ginger, and red chilli powder in ground form, along with cardamom, black peppercorns, and white peppercorns in whole form.
2. Who are your products for?
Our spices are ideal for everyday households (B2C) who want to bring real flavor to their cooking, as well as restaurants, bakeries, and hotels looking for bulk supplies.
3. Do you deliver outside the UK?
At the moment, we only deliver within the United Kingdom, using Royal Mail to ensure safe and timely delivery.
4. How is your packaging done?
We use eco-friendly packaging to preserve freshness. Our spices are packed in glass jars and resealable stand-up pouches to lock in aroma and flavor while reducing plastic waste.
5. Are your spices organic or certified?
However, we guarantee that all of our spices are 100% pure, sourced directly from farmers in Sri Lanka with no middlemen involved.
6. What is your return and refund policy?
If you change your mind: Returns are accepted in original condition for a full refund (excluding shipping fees).
If the product is faulty: We offer a full refund including shipping, once the return is processed successfully.
7. Can I place bulk or wholesale orders?
Yes! While our website is designed for one-off purchases, we also supply bulk orders for restaurants, bakeries, hotels, and retailers. Please contact us directly for wholesale inquiries.
8. Why buy spices from Sri Lanka?
Sri Lanka, formerly known as Ceylon has been world-renowned for its spices for centuries. The tropical climate and fertile lands of Southern Sri Lanka produce some of the highest quality spices in the world, including Ceylon Cinnamon, Black Pepper, Turmeric, and Ginger. That’s why our spices deliver a flavor and aroma that stand out.